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THAT IS WHY HANRO

For us, true luxury means feeling completely comfortable in your own skin. This claim requires materials of the highest quality and origin and begins with the selection of raw materials.

Free Returns

RETURN POLICY

Last updated October 04, 2022

HOLIDAY EXTENDED RETURN POLICY
All eligible online and in-store purchases made from Monday December 1st, 2025 through Wednesday December 24th, 2025 can be returned, refunded or exchanged until Wednesday February 11th, 2026.

RETURNS

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Please visit our Return Center for more details.

If you require further assistance, please email customer service at webcustomerservice@hanrousa.com.

Sale items cannot be exchanged via the online Returns Center during sales. If you would like to exchange a sale item please contact our Customer Service team who will be happy to assist you.

Return shipping charges will be paid or reimbursed by us.

All returns must be postmarked within forty five (45) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

140 Years of Pure Luxury on Skin

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